Support

Need a hand? This is how you reach us. Wylari is a one-person team, so everything runs through support tickets — it keeps your request in one place and gets you a real answer fastest.

Open a ticket
  1. Give it a subject, pick a category, and describe what's happening.
  2. Attach screenshots if they'd help — a picture of the problem saves a lot of back-and-forth.
  3. Click Submit ticket. We reply by email and right here in your ticket.
Following your tickets

Your tickets are listed with a status (New, In progress, Resolved…) so you always know where things stand. A "new" badge means we've replied.

Closing & email

Sorted it out yourself? Open the ticket and click close — you can reopen any time by replying. You can also email support@wylari.com and we'll turn it into a ticket if needed, but the form here is the most secure way to reach us.

Try it in your own daycare.

Everything in this guide is included in every Wylari plan — no add-ons, no per-child fees.

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