Documents & signatures
Share files with families — your handbook, policies, consent forms — and choose where each one appears, whether families must acknowledge or sign it, and whether an unsigned document should block check-in.
Add a document
- Give it a clear title (and an optional description).
- Choose a file — PDF, image, Word, or text, up to 10 MB.
- Pick where to Show on: the check-in kiosk, the parent portal, or both.
- Choose the Acknowledgement level (below).
- Click Add document.
Where documents appear
- Kiosk — shown during check-in after a guardian enters their PIN. Best for short notices.
- Parent portal — a calmer place to read long or complex documents on their own device. Recommended for handbooks and detailed policies.
- Both — appears in each place; an acknowledgement in one counts everywhere.
Acknowledgement levels
- Not required
- Families can read it; nothing to confirm.
- Acknowledge
- They tick a box confirming they've read it.
- Read & sign
- They confirm and draw a signature, which is stored as a record. Good for consent forms.
Expand Acknowledged by under a document to see who has completed it, where they did it (kiosk or portal), and to view any signature.
Block check-in until acknowledged
When acknowledgement is required, you can also tick Block check-in until acknowledged. A guardian then can't check a child in — at the kiosk or via remote check-in — until they complete the document. This is a gentle way to make sure an important form actually gets read. Check-out is never blocked, so a family is never stopped from taking their child home.
Editing
Use Edit to change the title, swap the file, or adjust where it shows and how it's acknowledged; Delete removes it for everyone. Past acknowledgements are kept.